Menter Cwm Gwendraeth

Menter Cwm Gwendraeth

Menter Cwm Gwendraeth

Businesses

We offer numerous services for businesses in order to help in the provision on bilingual services for customers. We can work with you to design a programme that will enable your company to:

  • Improve customer care & gain customer loyalty
  • Be a company that looks into the future and reinforces its values
  • Attracts new customers by offering them a service in their chosen language
  • Raise your company’s profile locally
  • Make the best use of your employees skills
  • Set yourself apart from competitors

The Service

  • Create an action plan to improve your Welsh provision for service users and customers
  • Block of Welsh sessions with tutoring in bilingual customer service and care for staff
  • Translation services from English to Welsh for any written documentation such as websites, leaflets, letters etc
  • Help with the creation of bilingual signage which will be visible to customers on reception and public places within the organisation
  • Provide ongoing advice and support on maintaining bilingual provision throughout all of the company’s channels

All our programmes are tailored for your company’s individual needs. Give us a call on 01269 871600 or e-mail huw@mcge.org.uk for more information.